Respondents are people who
during a marketing research project take out time and express their opinions
and receive nothing much in return. However these people have their own rights
and this should be honored by the market research firm.
Right to Choose
Everyone individual who
has been contacted for the purpose of research can decide whether or not to
participate. Any person who is being forced to participate may end up giving
incomplete answers or false data.
Right to Safety
Every individual
participating in a research project has the right to safety from physical or
psychological harm. During the process of say an interview, the research suppliers
should clearly mention the issue/problem/harm w.r.t. to a research project.
Right to Be Informed
Continuing with the
earlier right, research participants need to be informed of all the aspects
related to a research project. What is involved, duration of questionnaire, reasons
for data collection all need to be made known to the participant.
Right to Privacy
Major research
organizations like Marketing Research Association (MRA), the Council of
American Survey Research Organizations (CASRO), the Internet Marketing Research
Association (IMRO),
the American Marketing
Association (AMA), and the Advertising Research Foundation
(ARF), have privacy codes.
The respondent has every right of privacy and these organizations spell out the
regulations.

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